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All communications, including e-mail, are treated with the same level of care and attention and are answered in the order in which they are received. We are committed to respond as soon as possible, usually within three days.

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All enquiries are treated with the "strictest confidence". No information or details will be passed onto anyone without your express permission in writing.

However, the views, opinions, advice and information given are purely that of the author or volunteer and do not necessarily represent those of others. No responsibility will be accepted for any incorrect or interpretation or use of the views, opinions, advice and information contained in any correspondence, e-mail or advice given.

Furthermore, no responsibility will be accepted for the contents of or any incorrect or interpretation or use of the views, opinions, advice and information obtained from any link, organisation or helpline recommended.
  

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