Separation & Divorce

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Contact Centre

When parents are no longer able to communicate, child contact centres and services provide a neutral place for children to meet the Mum or Dad who no longer live at home with them.

The centres are equipped with your child in mind, providing toys, games and facilities that reflect the diverse needs of children affected by family breakdown.

Supervised contact is used when it has been determined that a child has suffered or is at risk of suffering harm during contact. Supported contact, on the other hand, can take place in a variety of neutral community venues where there are facilities to enable children to develop and maintain positive relationships with non-resident parents and other family members. However, it is more common for the appropriate Contact Centres to be used. They are suitable for families and friends where no significant risk to the child or those around the child have been identified.

Basic elements are...

  • Impartiality
  • Staff and volunteers are available for assistance but there is no close observation, monitoring or evaluation of individual contacts or conversation.
  • Several families are usually together in one or a number of rooms.
  • Encouragement for families to develop mutual trust.
  • No detailed reports made unless risk of harm.


From a Dad ...


"I was shown into the hall. Suddenly the boys came running to me, their arms open, both shouting Daddy, Daddy, Daddy! Big hugs from each one. It was like a rugby scrum only for once I was crying. They had not forgotten me."

Almost all Contact Centres are affiliated to the National Association of Child Contact Centres. Staff are all trained volunteers.

From a Child ...

"When Mum and Dad split up I was glad. The rowing stopped and Mum did not cry anymore. After a while though I began to miss my Dad. When I asked my Mum she said it was best that I did not see him, as she didn't want him coming to the house. Dad must have missed me too because he went to a Solicitor who arranged for us to meet at a Child Contact Centre. We have been meeting there for about six months and I always look forward to Saturday afternoons."

You can be referred to the Child Contact Centre either by the Jersey Children's Service, Guernsey Health and Social Services, Mediation or by the Courts. Please contact us if you require any help with this or need details of your local centre.

Separation & Divorce

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